OK, so I am back on my soapbox about how customer service and technology are interdependent. Indulge me for just a couple of minutes. I will make this blog entry short, I promise. Those of you that know me know that I do a lot of reading. For some strange reason, even though I decided […]
Keep ReadingTo most of you that know me personally , you know that I have been involved, at some level, with Real Estate investing for the past few years. While I don’t see Real Estate ever replacing what I do as my primary business interest, it has opened my eyes to spotting innovative strategies that I […]
Keep ReadingI do a lot of client interviews for various reasons. Historically, it’s been to brainstorm with the client on their web strategy or design a custom database solution. More and more now, I find I’m being called in to help determine an overall information system strategy. One of the first things that I always look […]
Keep ReadingI am seeing some really neat changes in our business climate. Mom and pop operations are going global selling niche products online. Voice and data are converging and are making the management of communications almost as easy as the management of information. It’s exciting and scary at the same time? Why is it scary? While […]
Keep ReadingMost of the time when people think of information systems and online commerce they think of either back-end services or a web site that sells things. One of the things that many people are surprised to find is that these items barely even scratch the surface. If you know me or have spent any time […]
Keep ReadingJust a short entry to share something funny that happened to me today. I got a taste of my own medicine. If you have been reading this for any length of time, you know that I always talk about how much better it is to hire an expert to help with your information systems strategy. […]
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