All Posts by Jim Mosier

Should Your Company Use Chatbots In Its Website

Should Your Company Use Chatbots In Its Website?

We are rapidly approaching a time when the Turing test, a test designed in the 1950s that would gauge how well artificial intelligence could fool someone into thinking it was human.  Alan Turing probably wasn’t thinking in terms of customer service when he developed the test, but yet many of the chatbots used in WordPress […]

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Make An Effective Contact Page

How to Make an Effective Contact Page

Could there be anything more generic than a contact form? It is generally unappealing as a rule, and it has a meager conversion rate.  It makes sense based on those facts that your contact page needs some enhancements in order to be more effective. Here are some ideas that will keep users from exiting your […]

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Reasons and Ways to Redirect a Website URL

Reasons and Ways to Redirect a Website URL

You may be a company that only needed one URL, but over time your company experienced rapid growth and your website has grown in proportion.  Now you are stuck with a jumble of missing posts, phantom pages, and multiple URLs to untangle and organize. You may ask yourself where do you begin to unravel the […]

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